Shipping policy
Shipping Policy
At Purrfect-Day, we aim to provide transparent and reliable shipping information. Please review the details below before placing your order.
Shipping Origin
All orders are shipped from our international fulfillment centers located in Asia. This allows us to offer premium pet products at competitive prices while maintaining consistent quality standards.
Order Processing Time
Orders are typically processed within 1–2 business days (Monday–Friday), excluding public holidays. Once dispatched, you will receive a shipping confirmation email with tracking information.
Shipping Destinations
We currently ship to the following regions:
- United States
- Canada
- United Kingdom
- Australia
- New Zealand
- Singapore
- Malaysia
- Philippines
- Ireland
- Israel
- South Africa
Shipping Fees & Estimated Delivery Time
| Order Value | Shipping Method | Cost | Estimated Delivery Time |
|---|---|---|---|
| Orders under $35 | Insured Standard Shipping | $6.90 | 10–18 business days |
| Orders under $35 | Insured Express Shipping | $8.90 | 7–12 business days |
| Orders $35 and above | Free Standard Shipping | FREE | 10–18 business days |
Estimated delivery times include international transit and local carrier handling. Actual delivery times may vary due to customs processing, local postal services, or seasonal demand.
Tracking Information
Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking updates may take 2–5 business days to become active.
Customs, Duties & Taxes
Product prices displayed on our website include applicable taxes. In most cases, customers will not be required to pay additional import duties. However, customs regulations may vary, and we are not responsible for delays caused by customs inspections.
Shipping Delays
While we strive to meet estimated delivery timelines, occasional delays may occur due to factors beyond our control, including customs clearance, carrier disruptions, or public holidays.
Contact Information
If you have any questions regarding shipping or delivery, please contact our support team at:
📧 support@purrfect-day.com
Last updated: March 20, 2026