FAQ
Purrfect-Day™ Help Center
📦
Delivery & Tracking
⏱️ How long does delivery take?
Orders dispatched within 48 hours with delivery in 1-2 weeks. Allow extra time during peak periods.
📮 How can I track my order?
Tracking info sent via email after dispatch. Issues? Reply to shipping confirmation email.
⚠️ Lost/Damaged Packages
Free replacements/refunds guaranteed. Contact support immediately.
🌍 International Delivery
We ship worldwide. Customs-friendly packaging. Multiple distribution centers.
✏️
Order Management
🔄 Order Changes
Available before dispatch. Contact us within 30 minutes for cancellations.
⏰ 30-Minute Cancel Window
Full refund guaranteed for immediate cancellations. Email required.
🔄
Returns & Exchanges
Contact Support
Within 30 days of delivery➔
Ship Items
Original packaging required➔
Get Refund/Exchange
Processed within 5 business days
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Need More Help?
Contact our support team: support@purrfect-day.com