Return & Refund Policy
Purrfect-Day™ Return & Refund Policy
❤️
Our Commitment
We deliver premium cat products with 30-day satisfaction guarantee. Contact us at support@purrfect-day.com for assistance.
⏰
Cancellation Policy
- 🕒24-hour cancellation window
- 💳10-day refund processing
- 🚚No post-processing cancellations
🔄
Returns & Refunds
Purrfect Guarantee
- 🐾30-day trial period
- 💸Full refund for gently used items
- ⚠️Excludes excessive damage
Standard Returns
- 📦Original packaging required
- ⛔No used item refunds
- 💵25% restocking fee may apply
📮
Return Process
Email request within 30 days
Include order # and reason➡️
Ship approved returns
With original packaging➡️
Wait 10-40 business days
For inspection & processing
⚠️
Product Safety
- 👀Supervise pets during use
- 📸Document safety issues
- 🔋Battery safety warnings
📦
Shipping & Damage
- ⏱️48-hour damage reports
- 📷Photo evidence required
- 🚫No wear & tear replacements