Shipping Policy

Last updated: August 28, 2026

Order Processing

Orders are typically prepared for shipment within 2–7 business days, Monday through Friday, excluding public holidays. This is an estimate, not a guarantee. Processing may take longer during high-volume periods or when additional order verification is required.

Processing time is separate from delivery time.

United States Shipping

• Insured Shipping: $9.90 USD. Estimated transit time after dispatch is 7–18 business days.
• Free Insured Shipping: available on eligible orders of $50.00 USD or more after discounts and before tax, as confirmed at checkout.
• Insured Express Shipping: $13.90 USD. Express identifies the selected shipping service but does not guarantee delivery by a particular date.

Final shipping options and charges are shown at checkout. Delivery estimates are not guarantees and may be affected by carrier operations, customs, weather, public holidays, or other circumstances outside our reasonable control.

Shipping Outside the United States

Availability, services, and charges for other destinations are calculated from the delivery address and displayed at checkout. We do not guarantee that every shipping option is available to every destination.

Tracking

When tracking is available, tracking details are sent to the email address used at checkout after the order has been dispatched. Tracking events may not appear immediately and are provided by the applicable shipping service.

Address Changes

Please review your shipping address carefully before placing your order. If you need to request a correction, contact us as soon as possible at support@purrfect-day.com. We cannot guarantee that an address can be changed after an order has been processed or dispatched. Customers are responsible for providing a complete and accurate delivery address.

Customs, Duties, and Import Charges

International shipments may be subject to import duties, taxes, customs charges, or carrier handling fees imposed by the destination country. Unless checkout expressly states otherwise, these charges are not included in the product price or shipping charge and are the recipient’s responsibility. Customs processing may also delay delivery.

Delayed or Missing Shipments

If tracking has not updated or a delivery estimate has passed, contact support@purrfect-day.com with your order number. We will review the available tracking information and, where appropriate, investigate with the shipping service. Any available remedy will be determined after that review in accordance with our store policies and applicable law; replacement or refund is not automatic.

Contact

BOUNDLESS SKIES LTD
Office 15343 Initial Business Centre
Unit 7 Wilson Business Park
Manchester, United Kingdom
M40 8WN
Email: support@purrfect-day.com